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Account Information
Account Number (as it appears on top of your statement)
*
Zip Code (of your billing address)
*
Profile Information
User Name (6-50 characters long)
*
User name must be 6-50 characters long.
Email Address
*
Email address must be of the form 'name.1-a@website.com'.
Profile Password
Password
*
Does not meet minimum requirements!
Confirm Password
*
The password and confirmation password do not match.
9 characters
1 number
1 lowercase
1 uppercase
1 special character
Payment Portal Support
For help logging in, making a payment, or using an automated service
855-270-3592
customerservice
@firstbilling.com
Customer Service Hours
Mon - Fri:
8AM - 6:00PM EST
Account Support
For utility-related problems or questions about your invoices
Summit County Account Questions?
330-926-2400
Customer Service Hours
Monday - Friday: 7:30AM - 4:00PM
24 Hour Automated Phone Payments
877-223-6898
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